Privacy Policy

Effective Date: July 1, 2026

This Privacy Policy describes how Dropvine LLC ("Dropvine," "we," "us," or "our") collects, uses, and handles information when you use the Dropvine platform at dropvine.pro (the "Platform"). By using the Platform, you agree to the practices described in this policy.

1. Information We Collect

1.1 Vendor Account Information

When you create a vendor account, we collect:

Name and email address
Business name, category, and location
Profile information you provide (bio, logo, website, phone)
Drop content you submit (titles, descriptions, photos, product information, pricing, fulfillment details)

1.2 Shopper Information

When a shopper places an order through a vendor's drop page, we collect:

Name, email address, and phone number (as provided)
Order details (products, quantities, pricing)
Venmo handle (when provided for payment purposes)

1.3 Contact Lists

Vendors may upload contact lists to the Platform for the purpose of sending drop announcements. These lists contain names, email addresses, and optionally phone numbers of the vendor's customers. Dropvine stores this information solely to provide the notification services described in this policy.

1.4 Usage Information

We collect information about how you use the Platform, including pages visited, features used, and actions taken. We use Google Analytics to collect anonymized usage data to improve the Platform. Google Analytics uses cookies and similar tracking technologies.

1.5 Technical Information

We automatically collect certain technical information when you use the Platform, including IP address, browser type, device type, and operating system.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Platform
Process vendor drop submissions and vendor-to-customer notifications
Send order confirmation emails to shoppers on behalf of vendors
Send drop announcement emails and SMS messages to vendor contact lists on behalf of vendors
Communicate with you about your account, including transactional and service-related messages
Analyze usage patterns to improve the Platform
Comply with legal obligations

3. Contact Lists and Vendor Communications

Dropvine sends emails and SMS messages to vendor contact lists solely at the direction of and on behalf of vendors. Dropvine does not use vendor contact lists for its own marketing purposes. Vendors are responsible for ensuring their contact lists are properly consented and compliant with applicable law.

If you are a shopper who has received a communication from Dropvine on behalf of a vendor and wish to unsubscribe, you may do so by contacting the vendor directly or by using the unsubscribe mechanism in the communication.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers

We use third-party service providers to help operate the Platform, including:

Supabase — database and file storage
Vercel — hosting and infrastructure
Resend — email delivery
Twilio — SMS delivery
Google Analytics — usage analytics

These providers access information only as necessary to provide their services and are bound by confidentiality obligations.

4.2 Vendors and Shoppers

When a shopper places an order through a vendor's drop page, the vendor receives the shopper's order information (name, email, order details) so they can fulfill the order. Vendors do not receive shopper payment information beyond what the shopper provides directly via Venmo or other payment methods.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Dropvine, our users, or others.

4.4 Business Transfers

If Dropvine LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

Vendor contact list data is retained as long as the associated vendor account is active and deleted within 30 days of account deletion.

6. Cookies and Tracking

The Platform uses cookies and similar tracking technologies for the following purposes:

Authentication — to keep you logged in to your account
Analytics — Google Analytics uses cookies to collect anonymized usage data

You can control cookies through your browser settings. Disabling cookies may affect Platform functionality, including the ability to stay logged in.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access — you may request a copy of the personal information we hold about you
Correction — you may update or correct your account information at any time
Deletion — you may request deletion of your account and associated data
Portability — you may request your data in a portable format

To exercise these rights, contact us at hello@dropvine.pro. We will respond to your request within 30 days.

8. Data Security

We use industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure database storage via Supabase, and access controls limiting who can access your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at hello@dropvine.pro and we will delete it promptly.

10. Oregon Privacy Rights

Oregon residents may have additional rights under the Oregon Consumer Privacy Act (OCPA). If you are an Oregon resident and wish to exercise your rights under the OCPA, please contact us at hello@dropvine.pro.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the effective date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Dropvine LLC
hello@dropvine.pro
dropvine.pro